NuAire Laboratory Product Warranty

We back the best Warranty in the world with the best customer support

Air Flow Products

NuAire, Inc. warrants that it will repair F.O.B. its factory or furnish without charge, a similar part to replace any material in the equipment within 36 months after the date of sale.

• If proven to the satisfaction of the company to have been defective at the time it was sold.
• Failed during the covered period, provided that all parts claimed defective shall be returned, properly identified with a return authorization.

Factory installed, customer specified equipment or accessories are warranted only to the extent guaranteed by the original manufacturer, and this warranty shall not apply to any portion of the equipment modified by the user/customer. Claims under this warranty should be directed to NuAire, Inc.'s Technical Service Department setting forth in detail the nature of the defect, the date of the initial installation and the serial and model numbers of the equipment.

This warranty shall not apply to any NuAire product or part thereof which has been subject to misuse, abuse, accident, shipping damage, improper installation or service, or damage by fire, flood or acts of God. If the serial number of this product is altered, removed or defaced as to be illegible, the warranty shall be null and void in its entirety.

• Refrigerated and Incubator products have a 24 month warranty

Support Personnel

Calling NuAire via our toll free number 888-468-2473, you are able to dial directly to the listed extension number of the person listed below or you can select one of the Menu items which gets you to the first available person in that group.

NOTE:The direct dial number 800-328-3352 is still available, the operator will assist in connecting you to the person you wish to speak to.

NuAire Local Telephone Number: 763-553-1270
Fax Number: 763-553-0459
Email: service@nuaire.com

MENU

• 1 - Sales
• 3 - Domestic / International Service
• 6 - Order Entry / Small Parts

The following list of NuAire personnel indicates their individual areas of responsibility. Please address all correspondence to the correct personnel with respect to your country.

• Local telephone Number: 763-553-1270
• Direct Dial Number: 1-800-328-3352, ask the Operator for the person whom you wish to speak with.
• Email: service@nuaire.com

Listed Extensions

Ext.	Department	Countries
224	Parts Orders	USA & International
515	Parts Orders	USA & International
241	Customer Support	USA, Canada, Central & South America
255	Customer Support	USA, Pacific Rim, South East Asia, Australia & New Zealand
256	Customer Support	USA, Europe
283	Customer Support	USA, Africa, Middle East and India
239	Customer Support	All Refrigeration Products Support
274	Customer Support	USA, Canada, Central & South America