EFFECTIVE date January 1, 2020
NuAire requires individual personal data to provide you information on our products and services. Examples:
- request information via the contact forms on our website: www.nuaire.com and related subdomains;
- submitted comments or questions through our website and related subdomains; or
- sign up to receive our newsletter; or
- register with your product information.
In these instances, we often collect information such as name, job title, physical address, telephone number, and e-mail address. Information used on our website requires your opt-in consent or registration. This information may include:
- Device, browser, and type
If you do not provide your data, NuAire will not be able to give you the information you requested, cannot react to your comments or questions, and cannot serve you as a customer.
NuAire may be required by law to disclose personal information to cooperate with regulators or law enforcement authorities. NuAire may also be required to disclose personal information if NuAire merges with or is acquired by a third party.
Receivers of personal data
NuAire has relationships with third parties to assist us in providing products and services to our customers. These partners are authorized to use your information only as necessary and are contractually required to maintain the confidentiality of the information that NuAire provides. NuAire uses service providers who have signed agreements with NuAire for offering targeted marketing communications to improve the user experience.
NuAire uses a privacy tool to monitor opt-out choices for European Union (EU) users which are following an opt-out protocol. In that case, the opt-out tool signals to other companies not to use your browsing behavior when providing interest-based advertising, by setting their opt-out cookie in your browser. It is important to know that if you decide to clear your browser’s cookies, this will remove the opt-out cookies set by these companies. You may need to re-access the opt-out tool to reset your preferences.
NuAire works with service providers which may track your activities on the NuAire website to improve NuAire marketing efforts and provide you with advertising based on your visit. If you do not want to have your information collected and used for remarketing purposes, you can opt-out.
How we retain information
Transactional Information: Information that is processed by NuAire is stored for the minimum time necessary to process the data. Information collected for marketing purposes is stored until a customer or prospect opts-out.
NuAire does not permit the uses of NuAire products, or websites by anyone younger than 16 years of age. If you are aware of anyone under 16 that has provided NuAire with personal data, please contact us at firstname.lastname@example.org; NuAire will take appropriate steps to delete such information.
Extraterritorial Boundaries and Contractual Terms
All data collected by NuAire for use in Marketing is stored with significant Customer Relations Management (CRM) and Marketing Automation service providers with whom NuAire has a signed contract and maintain redundancy in data centers in the United States and Europe.
Your Individual Rights
If you are a resident of an European Union (EU) member state and have a user identification and password to access our website, or you have opted into our marketing communications, you are a “GDPR Data Subject” and as such have individual rights that NuAire will honor directly.
The following section details your rights and how NuAire and the NuAire Data Protection Officer (NuAire DPO) will address them.
NuAire does not restrict customers from accessing their data submitted through our website. Customers can edit their own information or change their privacy settings at any time either through the NuAire Preference Center or by emailing a request to the NuAire DPO at email@example.com.
Customers may request a change to incorrect or incomplete information by contacting NuAire’s DPO at NuAire, Inc., Attn: Data Protection Officer, 2100 Fernbrook Lane, Plymouth, MN United States 55447. We will respond to you within 30 days. We may deny your request; if we do, we will tell you why and explain your options.
Requests to delete your data should go through email to the NuAire DPO at firstname.lastname@example.org and collaborated on a case-by-case basis.
Restriction of Processing
Basic changes to mailing list choices and edits to personal information can be made via the NuAire Subscription Center. For more advanced modifications or if you cannot access the NuAire Subscription Center, you will need to request restrictions to the processing of your information by contacting the NuAire DPO at email@example.com with any change requests.
Revoke the permission provided (aka Opt-Out or change)
You may opt out of marketing communications at any time by editing your preferences in the NuAire Subscription Center or by contacting the NuAire DPO at firstname.lastname@example.org.
Data Dispute Resolution Procedure
If you have concerns that the data currently stored may be incorrect, or if you wish to delete it permanently, you may do so via any of the methods listed below. Please allow NuAire up to 4 weeks to ensure all related data has been adjusted or removed as requested.
File a complaint with a Supervisory Authority
If you are under the belief your privacy rights have been violated by NuAire, you may file a complaint with the NuAire DPO or with the Supervisory Authority (SA) from your EU member state. To file a complaint with NuAire, you must submit your claim in writing. You will find the contact details of our DPOs below. There are no penalties for filing a complaint.
General privacy and security contact information:
Global Contact Information:
2100 Fernbook Lane
Plymouth, MN 55447
Data Protection Officers’ contact information:
2100 Fernbook Lane
Plymouth, MN 55447